10 Most Frequently Asked Questions
How can I order with PreWorkout.com?
We offer a safe and easy way to order online. If you want to order by phone, our agents are available from 7AM to 4PM EST to order with our helpful customer service agents. We accept VISA, Master Card, American Express, Discover, and PayPal.
What if I am not satisfied with my order?
While we strive to provide the best products in the world, from time to time, a certain product may not be right for our body. If you are not 100% satisfied with your order, we offer our Industry Leading 90 Day Money Back Guarantee. Please feel free to contact one of our experienced customer support agents for more questions by calling 1-866-478-4282.
How does your money back guarantee work?
Our World Famous 90 Day Money Back Guarantee allows you to receive a full refund (minus shipping & handling) by simply returning one used bottle and any other bottles in resalable condition. Feel free to contact our customer support for instructions.
Is it safe to order on PreWorkout.com?
We have spared no expense to ensure you have the safest online shopping experience. With a powerful 128-bit encryption technology, we protect your private information by enlisting the use of Secure Socket Layer (SSL) in our shopping carts.
Plus there is more, we have partnered with MacAfee and eTrust (industry leaders in internet security) to provide our websites have the necessary security audits ensuring your information stay private. We have worked around the clock to make sure you the safest shopping experience with PreWorkout.com.
How long will it take for my package to arrive?
We have simplified the shopping experience so that you can easily order online and receive your orders quickly! All orders shipped by the following business day (95% of our orders are shipped within 6 hours). The shipping time will depend on the various methods that we provide for your choose.
How can I track my order?
Waiting for an order to arrive without knowing where it is might be the most frustrating part about ordering online. The good news is that with every order we ship we automatically provide you with a shipping confirmation email that will allow you to track where your order will be. If for any reason you want more information, feel free to email us or call us at: 1-866-478-4282.
Do you ship internationally?
We are happy to tell you that PreWorkout.com ships to over 100 countries internationally. However, from time to time customs can be a tricky thing. Please keep in mind that international customers are responsible for all additional fees, taxes, customs, and other costs incurred from shipping internationally. Postage costs are calculated upon placing your information in our shopping cart. As customs laws are constantly changing, please note that all customers bear responsibility for checking with your local customs to verify that the products and ingredients you order are allowed into your country. All customers are ultimately responsible for customs regulations and fees for your orders.
How can I change/cancel my order?
Please contact customer support for help on changes to an order. Orders process and ship out immediately so please call us right away for order changes, shipping address changes or even order cancellation. If orders have already been processed and shipping, order modification may not be available. Please call us at: 1-866-478-4282.
What company do you use to ship your orders?
We provide a variety of methods for ensuring fast and efficient delivery of your orders. We use FedEx and USPS to deliver your orders as fast as we can and for the lowest price possible.
How can I contact you?
You can call, email or live chat us. Click here for live chat. Call us at: 1-866-478-4282. Email us at: support@PreWorkout.com